Job Description Templates

Hospitality & travel job description templates

November 1, 2018

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Hospitality & travel job description templates

Writing a job description for a hospitality or travel role? We’ve compiled a list of hospitality and travel job description templates just for you. Remember to use them wisely, following the do’s and don’ts. Click the role to jump down to the job description. Copy, paste, and customize away!

Sous Chef

Job description

We are looking for a hard-working Sous Chef. You will manage food preparation and other odds and ends as they arise to support the culinary vision of our restaurant.

  • Prepare large quantities of vegetables and meats.
  • Transfer food from kitchen to buffet-style food warmers.
  • Monitor ovens and baking racks to ensure that food does not burn.
  • Create meal recommendations (e.g. wine suggestions for each dish).
  • Re-organize cold storage freezers, as supplies are depleted, for easy access.
  • Sanitize equipment each night before closing the kitchen.
  • Communicate with purchasing managers to re-stock popular items.
  • Practice food hygiene procedures.
  • Maintain, lubricate and sanitize industrial cooking equipment.
  • Collaborate with head chefs and other kitchen staff to ensure smooth operation.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • [X] year(s) experience as a Sous Chef.
  • No extreme food sensitivities (e.g. tree nuts, milks, shellfish).
  • Solid knowledge of cooking methods and ingredients combinations.
  • Quick problem solving skills.
  • Passion for the culinary art.
  • Strong ability to multi-task.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Culinary or relevant fields.

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Restaurant Manager

Job description

We are looking for a competent Restaurant Managers. You will contribute greatly to our restaurant’s high-quality service and profitability.

  • Train and manage waiters and waitresses, clean-up crew, and other staff.
  • Provide the best customer service and respond promptly to complaints.
  • Make sure that all food and drink preparation is carried out according to the appropriate standards and guidelines.
  • Ensure that tables are charged appropriately for food purchases.
  • Cash out tip adjustments and disseminate tips to wait staff.
  • Process payroll for all restaurant employees.
  • Perform weekly inventory checks and order new supplies.
  • Take responsibility for the performance of the restaurant staff.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Ability to make cost effective decisions.
  • Lead all staff by setting a positive example.
  • Customer service oriented.
  • Strong knowledge of food and wine combination.
  • [X] year(s) experience in restaurant management.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Business Administration, Culinary, or relevant fields.

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Hotel Concierge

Job description

We are looking for an efficient The Hotel Concierge. You will welcome our guests into a warm and friendly environment and facilitate their dream vacations.

  • Schedule hotel vans to pick up and drop off guests from the airport.
  • Assist guests with booking of tours, trips, and other excursions.
  • Greet guests at the door and confirm their reservations.
  • Give information/suggestions about local tourism.
  • Provide emergency contact information for guests.
  • Communicate with the shuttle buses to retrieve guests who are lost.
  • Speak to guests about coupons, discounts, and deals offered through local partners.
  • Organize accommodations for guests with special needs (e.g. wheelchair, health conditions).
  • Handle all requests from customers in a professional manner.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Welcoming and polite nature.
  • Customer service oriented, polite, trustworthy, and patient.
  • Ability to ad hoc manage and multitask.
  • Knowledge of the local geographic area.
  • [X] year(s) experience working in the Hotel Management industry.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Hotel Management or equivalents.

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Head Chef

Job description

We are looking for a passionate Head Chef. You will lead a team of food specialists and sous chefs to ensure our food maintain the highest quality.

  • Design menus that enhance customers’ culinary experience while keeping up high quality.
  • Submit cost proposals for menu items.
  • Check batches of food items that are prepared weekly to ensure quality.
  • Track purchases of small items that are locally sourced.
  • Provide feedback regarding the food quality of bulk purchases.
  • Ensure that all food preparation is in accordance with regulatory guidelines.
  • Design standardized food presentation guidelines for each dish.
  • Monitor inventory levels of commonly used items.
  • Look for ways to reduce spoilage of infrequently used items.
  • Hire, train, and manage staff about proper kitchen sanitization methods.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • [X] year(s) experience as a Head Chef.
  • Ability to track expenses and manage a budget.
  • Licensure from the Food and Drug Administration (FDA), or other certifying agency.
  • Ability to manage a specialized team.
  • Strong passion for the art of food design.
  • Culinary Degree or equivalent experience.
  • Excellent verbal and written communication in [X] language.

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Food and Beverage Manager

Job description

We are looking for a professional Food and Beverage Manager. You will maintain food & beverage excellence and deliver an outstanding customer experience.

  • Plan ahead and manage all food & beverage orders and staff according to budget as well as the highest standards.
  • Handle customer complaints about food quality and/or preparation.
  • Prepare alternative recipes to accommodate customers with special diets/food allergies.
  • Order food supplies, track shipments and communicate with vendors.
  • Ensure that food & beverages are prepared in accordance with established standards.
  • Maintain the kitchen in accordance with food & beverage, health and safety regulations.
  • Hire, train, and manage the food & beverage team.
  • Collaborate with staff, vendors and the Management team for special events.
  • Ensure that guests are welcomed into a clean and presentable environment.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • A proven track record of managing food & beverage.
  • Ability to work long shifts for special events and large crowds.
  • Ability to solve problem quickly and efficiently.
  • Great customer service and communication skills.
  • Sound knowledge of restaurant management software.
  • Knowledge of different facets of food preparation (e.g. prep, storage, drinks, alcohol, presentation).
  • [X] year(s) experience in Food Management or relevant fields.

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Flight Attendant

Job description

We are looking for an amiable Flight Attendant. You are dedicated to the comfort and safety of our passengers.

  • Use beverage cart to deliver refreshments and meals to passengers.
  • Ensure that each passenger is comfortable.
  • Educate passengers about safety procedures.
  • Greet each passenger during boarding and department of the flight.
  • Clear seats of debris before and after each flight.
  • Carryout procedures in accordance with Federal Aviation Administration (FAA) regulations, or other regulatory agencies.
  • Help sick passengers by providing blankets, performing CPR, and other methods if necessary.
  • Negotiate with noisy, intoxicated, and irate passengers to ensure flight safety.
  • Disseminate blankets, ear plugs, and other complimentary items.
  • Perform seat belt and tray table checks during take-off and landing.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Friendly and polite demeanor in challenging situations.
  • At least [X] years of age at the time of onboarding.
  • Authorization to work in [X] country.
  • Ability to pass mandatory Flight Attendant training.
  • Ability to work independently as well as in a team.
  • Great problem solving and customer service skills.
  • Excellent verbal and written communication in [X] language.

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Event Manager

Job description

We are searching for an Event Manager with a magnetic personality. You can handle large scale events/projects while facing the pressure of deadlines.

  • Oversee the coordination of event marketing and planning efforts.
  • Develop relationships with clientele and corporations who can provide event space and supplies.
  • Determine customized marketing strategy for each event.
  • Use a creative eye to decide the decoration for spaces, flyers, palm cards and other materials.
  • Negotiate with vendors to decrease event costs.
  • Facilitate take-away meetings with Event Planning team to develop best practices and examine any problems.
  • Define event attendee value proposition to pinpoint ticket prices.
  • Report overall event costs to the management team.
  • Propose ideas and changes for new events to attract attendees and increase attendee value.
  • Use a Customer Relationship Database to manage client/attendee/customer contact information.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Outstanding ability to multi-task
  • Strong leadership, organizational and communication skills.
  • Meticulous attention to detail.
  • Ability to leverage a network of functional partnerships.
  • [X] year(s) experience in Event Coordination or Management.
  • Ability to troubleshoot critical issues in a timely fashion.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Event Management or relevant fields.

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Event Coordinator

Job description

We are searching for a vivacious and energetic Event Coordinator. You have a bubbly personality and strong work ethic to organize high-quality events.

  • Coordinate the marketing efforts for each event.
  • Develop relationships with long-term vendors for food and drink and other bulk purchases.
  • Proofread print materials, including name tags, programs, banners, and flyers.
  • Provide hands-on leadership on-site during the event to solve logistical problems.
  • Maintain budget and use corporate account to make payments to vendors.
  • Report total event cost summaries at the end of each event, weekly, or monthly.
  • Develop partnerships to secure reasonably priced event spaces and locations.
  • Lead event preparation efforts (e.g. fill balloons, cut badges, decorate the space, catering, guest list, equipment) and manage all deliverables within deadlines.
  • Facilitate post event wrap-up and clean up.
  • Adhere to legal, health and safety regulations.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Ability to handle multiple tasks simultaneously.
  • Superb organizational skills and critical eye for detail.
  • Ability to develop network of functional partnerships.
  • [X] year(s) experience in Event Coordination or Management.
  • Ability to problem solve critical issues in a timely fashion.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Event Management or relevant fields.

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Outbound Sales

Job description

We are looking for an experienced Hotel Manager to help create a comfortable environment for our family of guests.

  • Hire, train, manage, and schedule hotel staff (e.g. in the area of cleaning, maintenance, service, and food preparation).
  • Handle customer feedback and complaints in a responsive manner to ensure customer satisfaction.
  • Communicate with headquarters for weekly/monthly inspections, staffing and vendor needs.
  • Manage the ordering of supplies and equipment (e.g. bedsheets, soap, curtains).
  • Ensure that hotel guests are welcomed into a clean, friendly, and service-oriented environment.
  • Manage the electronic and cash transactions; to include, petty cash, merchant processing equipment, online booking systems and cash drawers.
  • Accommodate conferences/large meetings for corporate and business clients along with the special needs of other large parties (e.g. weddings, family reunions, special interest groups).
  • Be responsive to any situations that require immediate action (e.g. water heater blow out, blockage in the ventilation system, safety compliance issues).
  • Analyze seasonal booking trends to help determine nightly rates and/or discounts.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Excellent organizational skills and attention to detail.
  • A proven track record of managing various hospitality tasks.
  • Solid knowledge of hospitality management practices, regulations, and guidelines.
  • High ability to make decisions and solve problems under pressure.
  • [X] year(s) experience in hotel management or related field.
  • Excellent leadership and project management skills.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Hospitality Management or relevant fields.

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Waiter/Waitress

Job description

We are looking for an energetic and hard-working waiter or waitress to join our team. We need a team player who can help create a warm and welcoming atmosphere for our customers.

  • Present yourself as friendly, personable, and approachable to each customer.
  • Monitor assigned customer tables.
  • Take customer orders in a professional manner.
  • Oversee customer orders and dietary needs with cooking staff.
  • Ensure that each table is fully stocked with napkins, condiments, and other supplies.
  • Deliver food and drinks to customer tables.
  • Answer customer questions regarding service, food preparation, and/or other related concerns.
  • Clean tables after each customer is finished/ prepare tables for new customers.
  • Bill customers and collect payment.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Great organization skills and attention to detail.
  • Customer service orientation and empathy communication.
  • Ability to provide friendly customer service in a fast-paced environment.
  • Adequate command of [X] language.
  • [X] year(s) experience working in a restaurant.

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Bartender

Job description

We are looking for an experienced Bartender. You will provide our customers with perfect drinking experience.

  • Ensure that drinks and service provided to customers is compliant with local regulations.
  • Serve guests in a friendly, personable, and approachable manner.
  • Take orders, assess customers’ needs, and provide recommendations.
  • Bill customers for drinks. Maintain customer tabs.
  • Provide feedback to managers regarding popular beverages to support efficient inventory management.
  • Answer customer questions regarding service, drink preparation, and/or other related concerns.
  • Maintain a neat, clean, and inviting bar area.
  • Monitor the milieu to ensure the safety of all guests and staff.
  • Take emergency precautions during critical situations.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • [X] year(s) experience working as a bartender.
  • Excellent knowledge of beverages and their combinations.
  • Relevant licensing/certification.
  • Friendly and service-oriented personality.
  • Ability to assess unsafe conditions.

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Cabin Crew

Job description

Our Cabin Crew creates the atmosphere in the air. We are here to make sure our passengers have a comfortable and memorable flight. If you are energetic, naturally friendly, and dedicated to customer service, this is the position for you.

  • Attend pre-flight briefing to receive critical information such as crew assignment, passenger information, and other special instructions.
  • Perform checks of safety equipment (e.g. seatbelts, emergency exits, etc.) before and after each flight.
  • Clean the cabin, sweep the aisles, clear debris from the seats and remove lost items.
  • Serve beverages, meals, snacks, and sell products during the flight.
  • Answer passengers’ questions and offer assistance if applicable. Especially attend to sick passengers and passengers with special needs.
  • Make announcements to passengers and explain safety procedures.
  • Complete flight reports and other documentation.
  • Welcome passengers and direct them to the correct seat.
  • Maintain composure and offer assistance to passengers in case of emergency.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Certified in First Aid, and CPR.
  • Ability to work autonomously and collaborate with colleagues to ensure a pleasant flight experience.
  • Excellent communication skill and customer-oriented approach.
  • Minimum height of (Insert Height Here).
  • Minimum arm length of (Insert Length Here).
  • Ability to lift (Insert Average Carry-on Weight).
  • At least 21 years of age at the time of application.
  • Excellent verbal and written communication in [X] language.
  • Cabin crew certification or equivalent.

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Chef

Job description

We are seeking a creative Chef whose passion is evident with each bite.

  • Create new additions for the menu that meet the standards.
  • Sustain the tasteful quality of existing dishes with fresh ingredients and cooking methods.
  • Inspect food, supplies, and equipment, especially for foreign ingredients.
  • Prepare ingredients and cook according to the menu sets on a timely manner.
  • Maintain and document inventory levels on a daily basis.
  • Order new supplies on a daily and weekly basis.
  • Ensure kitchen (equipment) and other supplies are sanitized on a daily basis.
  • Check food quality, taste, and presentation of all food prepared.
  • Prepare special dishes for guests with special dietary needs and other requests.
  • Collaborate with other sous chefs and kitchen staff.

Job benefits:

  • [X] salary
  • [X] vacation days
  • Sick, personal, and parental leave
  • Child and elder care
  • Health insurance
  • Retirement plans
  • Professional development

Job requirements

  • Must have excellent hand-eye coordination.
  • Ability to identify ingredients by taste and texture.
  • Ability to multi-task and delegate tasks.
  • A proven track record of working as a chef or relevant roles.
  • Solid knowledge of cooking practices and trends.
  • Excellent verbal and written communication in [X] language.
  • [X] degree in Culinary or equivalent.

Take me back to the top!

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